To initiate a return, please visit our “Returns” page on the website. Follow the provided instructions to ensure a smooth return process. Feel free to contact our customer support for assistance.
Yes, we offer refunds within [X days] of the purchase date. Visit our “Refund Policy” page for detailed information on the conditions and steps to request a refund.
Unfortunately, we do not currently support item exchanges. If you wish to change your item, we recommend processing a return and placing a new order. Contact our support team if you need further assistance.
Shipping times vary depending on your location and the product. You can find estimated delivery times on the product page. Once your order is shipped, you will receive a confirmation email with tracking information.
If your items have not arrived within the estimated delivery time, please check the tracking information provided in your confirmation email. If you need further assistance, contact our customer support, and we will investigate the issue promptly.